Now Hiring - Dual Sales Manager-Wyndham Moline & Vibrant Arena Moline, IL. in Moline, IL

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Dual Sales Manager for the Wyndham/Vibrant Arena in Moline, Illinois.

OVERVIEW: The Hotel & Conference Center Sales Manager is responsible for performing related sales functions for all conferences, weddings, corporate meetings, and community events. This role also solicits and develops new business on a local, statewide, and national scale and provides guidance for meeting planners requiring assistance. Will work closely with all entities to prospect and attract events that fill guestrooms and conference space.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

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  Serves as a liaison between various in-house departments, i.e.,[i] operations and catering and provides leadership for all coordinated events.
• Identifying and closing new business opportunities for Wyndham on John Deere Commons, Vibrant Arena, and Element Hotel.
• Responds to and answers client/supplier phone calls and questions
• Identifying strategies to increase top line revenue performance while meeting weekly sales call activity goals
• Confirms space availability for meetings, conventions, reunions, weddings, etc.
• Reviews call sheets and phone potential clients to inquire about status, more information, etc.
• Solicits potential clients and schedules appointments for outside calls.
• Monitor the hotel's online performance, review website, online apps and links for accuracy and proper content. Ensure your online presence is up to date with online booking sites. Share social media posts on events and meetings.
• Develops fiscal year goals and objectives for the Meeting and Convention group.
• Initiates and prepares Meeting and Convention area’s annual budget.
• Communicates with Director of Sales at the Wyndham on John Deere Commons regarding business needs and cooperative/joint advertising campaigns.
• Works in conjunction with Visit Quad Cities regarding client leads and development of Proposals.
• Sends event info and group details/changes with upcoming meetings, etc.
• Prepares bid proposals for new business from Visit Quad Cities leads and hotels.
• Conducts weekly meetings with Catering Manager and Event Coordinator to discuss events.
• Updates and distributes calendar of events.
• Utilizes forecasts to determine the amount of conference and pre-game business.
• In conjunction with the Visit Quad Cities, utilizes sales blitzes and/or tradeshows to help promote the Quad Cities and the Vibrant Arena
• Provides administrative support to the Assistant Executive Director.
• Provides the Assistant Executive Director with accurate event billing information for proper invoicing of clients.
• Audits billing information from Event Coordinators.
• Participates in monthly Visit Quad Cities and Chamber of Commerce sales meetings.
• Issues group contract paperwork.
• Distributes evaluation and thank you inquires, including facility packet inserts to clients.
• Conducts site tours/visits with potential clients.
• Communicates and reports activities to the Assistant Executive Director, Wyndham DOS and Wyndham GM.
• Provides account status of past due clients to the finance department.
• Collects and compiles competition comparisons regarding services, catering, hotel promotions, etc.
• Business Development, provides customer support services for corporate clients including responses to information requests and questions.
• Attends weekly staff and sales meetings.
• Creates and develops various marketing materials.
• Increase revenue by migrating accounts from the competition, saturating existing accounts and developing new accounts.
• Engage and maintain close relationships with the major accounts, tourism and business associations, and community leaders to develop positive rapport and ensure repeat business.
• Prepare weekly sales reports via the STS and submit each Friday via email.
• Ensure that accurate and thorough notes and traces of all local and key accounts are maintained via the PMS and property STS sales system and arena booking system.
• Prepare and construct creative customer proposals with both hotels.
• Participate in trade shows, conventions and promotional events within the industry and collaborate with local CVB, chamber and customer organizations.

SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.

COMPETENCIES - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Interpersonal

• Responds promptly to customer needs.
• Solicits customer feedback to improve service.
• Responds to requests for service and assistance.
• Encourages openness, candor, and trust, both internally and externally.
• Exceptional oral and written communication skills.

Organization

• Promotes a harassment-free environment.
• Treats people with respect.
• Follows policies and procedures.
• Completes administrative tasks correctly and on time.
• Supports organization's goals and values.
• Excellent time management and organizational skills.

Self-Management

• Manages competing demands.
• Able to deal with frequent change, delays, or unexpected events.
• Follows instructions, responds to management direction.
• Initiative and creative thinking in decision-making and problem resolution.
• Observes safety and security procedures.

Language, Math and Reasoning

• Ability to read, analyze, and interpret industry information.
• Ability to solve accounting problems and deal with a variety of variables in situations where minimal standardization exists.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Second language preferred.

EDUCATION, EXPERIENCE, and TRAINING:

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  The ideal candidate will possess a 4-year degree in business management, marketing, sales or equivalent.
• A minimum of 3 to 5 years of previous sales experience or equivalent.

CERTIFICATES, LICENSES, REGISTRATIONS:

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  Driver’s licenses

COMPUTER SKILLS:

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  Basic typing skills and ability to operate standard office equipment including: copier, scan, fax, telephone, calculator, etc.
• Ability to efficiently use a computer and printer for word processing, database management and spreadsheets Microsoft Office - Word, Excel, Power Point and Outlook, and/or relevant application required.
• Ability to use a variety of computer software, including Ticketmaster, [please apply online] and Photoshop.
• Must possess working knowledge of efficient filing systems and procedures.

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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  Ability to maintain a high level of visual attention and mental concentration for significant periods of time.
• Ability to sit for extended periods of time.
• Ability to perform the following physical activities: stooping, kneeling, reaching, walking, lifting (up to 10 pounds), talking, and repetitive motions.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

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  This position works in an environment with moderate noise level. (Examples: business office with computers and printers, light traffic.)